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Refills:
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Your natural lashes shed on a regular basis. To maintain the look of your full set, refills are recommended every two weeks. Our technicians can only work with whatever time has been booked. If it has been more than two weeks since your last visit, we recommend that you book the next 3 week to allow your technician enough time to catch you up.
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If at any time you have less than 10 extensions per eye, the purchase of a full set will be required.
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Natural look(full set) is up to 45 lashes per eye, mascara look is up to 75 lashes per eye, lashes per eye.
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If it has been more than one month since your last appointment, the purchase of a full set will be required regardless of how many lash extensions you have remaining—lash extensions need professional grooming by a qualified technician at least once per month in order to be in maintained in proper condition so that a relash can be applied successfully.
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We cannot guarantee the work of other salons; if you already have eyelash extensions from another salon, there may be additional fees if the lash extensions were not applied correctly and need to be removed. The lash extension removal fee is $25.
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Please arrive without any eye makeup and do not curl your lashes on the day of your appointment. If at all possible, avoid applying mascara on the day of your appointment. If you do have mascara on, make sure to wash it off thoroughly before your appointment time, and do not use an oil-based makeup remover, as leftover oil residue may result in premature shedding due to a weaker bond between the extensions and your natural lashes. Do not use waterproof mascara or eyeliner. There is a $25 fee if our technician has to remove eye makeup, and it may cut into your session time.
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Contacts:
If you wear contacts, please bring a contact case, as contacts should not be worn during the lash application process. Further, we recommend that you wait 12 to 24 hours after your service before wearing your contacts again in order to minimize potential infections or irritation to the eyes.
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Appointment cancelled in last 24 hours or No Show will be charged $50.
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